PureCloud is a cloud contact center product (CCaaS) by Genesys.

This integration allows you to bring any or all PureCloud interactions and data into the Intelligent.Services platform.

To connect Genesys PureCloud, login to your to your Intelligent.Services account and navigate to the 'integrations' tab. From here, users can initiate an API integration in a few clicks and/or manually upload historical data from PureCloud.

For any issues with Intelligent.Services platform or integrations please reach out to support@intelligent.services

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